Privacy Policy

This is a plain-English privacy policy for TrademarkSignal (trademarksignal.com), a product operated as part of the Opsibyte portfolio. It is written to be genuinely readable, not to bury the important parts — but it is not a substitute for legal advice, and if you have specific compliance requirements you should have a lawyer review it against your situation.

1. Who we are

TrademarkSignal is the data controller for the information described below. You can reach us at [email protected] for any privacy question, request, or complaint.

2. What we collect

We collect only what the service actually needs to function:

• Subscriber email — the email address you give us to receive the free digest or the paid alerts, and nothing else.
• Account information — if you create an account for the paid tier, sign-in is passwordless (magic link), so we never store a password.
• Payment information — handled entirely by Stripe, our payment processor. We never see or store your card number; we only receive confirmation that a payment succeeded and basic billing metadata (amount, date, plan).
• Your alert preferences — the states, topics, classes, sectors, or watch terms you choose, so we know what to alert you about. This is a preference you set, not data about you personally.
• Usage & device data — standard technical data every website collects: IP address, browser type, pages visited, referring URL, and timestamps, via server logs and privacy-respecting analytics.
• Cookies — a small number of strictly-necessary cookies for signing you in and remembering your session. We don't use third-party advertising or cross-site-tracking cookies.

3. What we don't collect

The public-record data TrademarkSignal monitors and alerts on (filings, statutes, disclosures) is not personal data about you — it's already public. We don't scrape, buy, or otherwise collect additional personal data about you beyond what's listed above.

4. Why we collect it, and our legal basis

We process your data to deliver the digest or alerts you signed up for (contract), to keep the service secure and working correctly (legitimate interest), to bill you where the service is paid (contract), and to comply with tax and accounting law where applicable (legal obligation). We don't use your data for anything beyond running the product you use.

5. Who we share it with

We don't sell your data, and we don't share it for advertising. We use a small set of service providers (subprocessors) to run TrademarkSignal, each of whom only receives what they need to do their specific job:

• AI classification — where the product uses Claude AI to classify or summarize source filings, only the public filing text is sent, never your subscriber data.
• Payment processing — Stripe (card handling, billing, invoices).
• Hosting & database — our infrastructure provider and managed database, to run the app and store your subscriber and account data securely.
• Email delivery — a transactional email provider, to send you the digest, alerts, and account notices only (never marketing you didn't ask for).

We may also disclose data if legally required to (e.g. a valid court order), or to protect the rights, safety, or property of TrademarkSignal, our users, or the public.

6. Cookies & analytics

We use strictly-necessary session cookies (to keep you signed in) and privacy-respecting, aggregate analytics to understand which pages are working and which aren't. We don't run third-party ad-tracking pixels, and we don't build cross-site advertising profiles.

7. Data retention

We keep your subscriber and account data for as long as you're subscribed or your account is active. If you unsubscribe or delete your account, we delete your personal data within 30 days, except where we're legally required to retain billing records for tax/accounting purposes (typically several years, per local law).

8. Your rights

Wherever you're located, you can ask us to: access the personal data we hold about you; correct it if it's wrong; delete it; export it in a portable format; or object to / restrict certain processing. If you're in the EU/UK, these are your rights under GDPR; if you're in California, similar rights exist under the CCPA/CPRA. To exercise any of these, email [email protected] — we'll respond within 30 days.

9. Children's privacy

TrademarkSignal is a B2B compliance/monitoring product, not directed at children, and we don't knowingly collect personal data from anyone under 16. If you believe a child has provided us data, contact us and we'll delete it.

10. International data transfers

Our infrastructure and service providers may process data outside your country of residence, including in the United States. Where required, we rely on standard contractual clauses or equivalent safeguards recognized under applicable data-protection law for these transfers.

11. Security

We use industry-standard measures — encryption in transit (HTTPS/TLS), access controls, and a managed database provider with its own security practices — to protect your data. No system is 100% secure, but we take reasonable steps appropriate to the sensitivity of what we hold, and we never ask for credentials or account access we don't need.

12. Changes to this policy

We may update this policy as TrademarkSignal evolves. The version at trademarksignal.com/privacy always governs, and we'll update the "Last updated" date above when we make a change. For material changes, we'll make reasonable efforts to notify active subscribers by email.

13. Billing reference

The paid tier (Watch) is billed monthly. Full billing terms are in our Terms of Service.

14. Contact

Questions, requests, or complaints about this policy: [email protected].